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Since establishing Disaster Plus with his wife Tracy on New Years Day of 1986, Fred has worked relentlessly to ensure that Disaster Plus continually offers Charlestonians the best restoration services available anywhere. His high standards of ethics and business practices have made Disaster Plus into a company trusted by residents of Charleston for 29 years now. With nearly three decades of experience in the Restoration industry, Fred has faced almost every scenario imaginable when it comes to dealing with residential and commercial disasters. Highly educated and experienced in dealing with disasters, Fred offers customers of Disaster Plus the peace of mind that their disasters are being dealt with in the smartest and most cost effective ways possible. Fred graduated from Clemson in 1980 and loves his Tigers. An active member in the community, Fred’s favorite roles include leading worship at Dayspring Fellowship with Tracy and serving on the board of Eagle Harbor Boys Home. A rocker at heart, Fred enjoys attending concerts and learning music history. Fred and Tracy have been married for 31 years and have two children, Keating and Julia Ann.
Much of Disaster Plus’ success over the past 29 years can be attributed to Tracy’s efforts in the office. Tracy has worked tirelessly over the years to ensure that all of Disaster Plus’ jobs are billed fairly and according to industry standards. She speaks daily with customers and insurance adjustors alike to make sure that all parties involved with a particular disaster are paid what they are owed and in a timely manner. She has been happily married to Fred for 31 years and loves more than anything to be the best mom and wife that she can be. Friends often fight for a spot at Tracy’s table, as many consider her a master chef when it comes to fixing up some Southern favorites. If you ever get the opportunity to talk with Tracy, I’m sure that you will agree with us here at Disaster Plus when we say that Tracy is one of the nicest people to have ever walked God’s green earth.
Julia Ann Norris
As the daughter of Disaster Plus’ presidents Fred and Tracy Norris, Julia Ann is unwavering in her pursuit to help Disaster Plus be the absolute best company that it can be. After deciding that she no longer wished to pursue a Communications Degree from Clemson University, Julia Ann returned to Charleston and immediately partnered with her family’s business. She is IIRC certified in Water Restoration and Applied Structural Drying, and has now been working full time with Disaster Plus for three years. Julia Ann considers it an honor and a privilege to work for the business that her parents created. Both Disaster Plus customers and employees alike have praised Julia Ann for possessing one the strongest work ethics. She says she loves the work that she does, “Because it involves helping people, which yields a priceless reward.” In her free time, Julia Ann enjoys being with friends and writing and performing her original music on the piano.
Keating has worked for Disaster Plus in some capacity since he was 13, spending most of his summers in flooded homes and crawlspaces. Now overseeing all of Disaster Plus’ Marketing, Advertising, and Sales, Keating loves having the opportunity to greatly further his family business’ name. “I know that Disaster Plus has the most knowledgeable team in Charleston when it comes to water, mold, and fire damage cleanup. Not only that, but our employees are trustworthy individuals, who help turn our customers’ disasters into positive experiences on the daily. It is my goal therefore, to have Disaster Plus’ name in the forefront of every Charlestonians mind when disaster strikes, for I know that we’ll approach every disaster with the utmost professionalism and provide our customers with supreme customer service.” Keating graduated from Belmont University with a degree in Business Administration with an emphasis in Music Business. It is his dream to one day start his own concert booking and promotions company, where he will pair musical acts with local charities in an effort to promote the arts, all the while encouraging individuals to serve their community by becoming involved with featured charities.
Chris has been with Disaster Plus for over five years now, while having worked in the restoration business for a total of 17 years. He is an IICRC Certified Master Water and Fire Restorer in addition to holding certifications in a number of other restoration areas. Chris was born and raised in Charleston, where he attended Wando High School. He has been married for 15 years and has two children, ages 7 and 17. Chris enjoys spending his free time working on cars and discovering new music by attending concerts here in the Lowcountry. Chris’ favorite aspect of working with Disaster Plus is that he is able to help and interact with different members of the Charleston community on a daily basis. He believes that this aspect of his work is what will keep him in the restoration business for another 17 years.
Dave is IIRC certified in Water Restoration and Applied Structural Drying, and has been with Disaster Plus for five years. He is originally from Florida and has a background in plumbing, electrical, and carpentry remodeling. When Dave isn’t making everyone’s day out on a job, he enjoys to read and to spend time with his wife and four lovely children, who range in age from 15-23. In addition to being a father and husband, as well as a Disaster Plus employee, Dave serves as a Life Course Leader at Seacoast Church. His favorite aspect of working with Disaster Plus is having the opportunity to provide peace of mind to our clients in the midst of their trying times.
Will was born in Cali, Columbia but grew up in Mt. Pleasant where his mother taught Spanish at Wando High School. A long-time friend of the Norris family, Will became a member of the Disaster Plus team after the 1,000 year flood struck Charleston back in late September of 2015. After working 75+ hour weeks for a whole month straight, Will’s initiation was over, and since day one he has proved to be an extremely valuable team member. Will’s greatest passion is to travel. He received his Master’s Degree from the University College of London and spent semesters abroad in both Cuba and Spain while attending College of Charleston. To know Will is to love Will, and we are happy to have him and his cheery demeanor working with us at Disaster Plus.
James was born and raised in Mt. Pleasant, and has been working with Disaster Plus since January of 2016. Jimmy was hired by Disaster Plus after completing the Reets Drying Academy Water Technician Training, and because he possess a strong work ethic, as well as a strong desire to serve others. Before joining the Disaster Plus team, Jimmy spent three years with Sticky Fingers, helping them manage and grow their catering business. Jimmy is a married man as of this past April, and enjoys spending his free time reading, discovering new music, and like a true Lowcountry man, fishing. He also has a passion for cars, and loves getting under the hood of any car or truck.
When you call our famous 724-7247 number, the first person you will most likely speak to is Lydia. Lydia loves this fact, as she is in the perfect position to provide peace of mind to our customers, as many of them call us in a state of distress, having just discovered their disaster. Lydia has 16 years of professional administrative experience with banking, wholesale lending, commercial insurance, and cloud based technology services. Lydia has also creatively used her administrative skills to achieve learning new trades within woodworking, professional painting services, and professionally interning with an early childhood development school. Lydia was hired because of her uniquely combined professional work ethic, high integrity standard, and proven consistency in efficient work with a positive attitude. Lydia’s joy in life includes some form of Creative Arts, whether it be in Worship Arts, or nurturing and developing children through therapeutic arts and cognitive learning. Originally from Miami, Lydia has now lived in the Carolinas for over 10 years.
Laura earned her degree in Business Management with a concentration in Accounting from Virginia Wesleyan College in Norfolk, VA. Her love of solving accounting problems and helping to keep things organized has remained steadfast throughout her 30-year accounting career and time with Disaster Plus. Laura has been married for 35 years and has three grown children who are all married. One of her daughters is a manager for Cox Communication in Virginia, another is a nurse at MUSC and going to school for her doctorate, and her son just returned from Finland on a Fulbright Scholarship. Laura also has a Grandson that is four and a Granddaughter that is a year and a half. Laura enjoys spending time with her growing family and doing just about anything outdoors, especially running, hiking and going to the beach. She is a proud member of the Disaster Plus Team and is happy to be a part of a company that offers a premier service to those in need.