Reviews

Todd Hadley

“Disaster Plus is a company you can totally trust. During the flood last year that enveloped so many structures in Charleston, I found our building was no exception. I called Disaster Plus and even though the whole city was dealing with this catastrophe, Disaster Plus made me feel as if I was the only one in need. They responded within minutes giving me the scope of the situation and began extracting the water out immediately. I felt very informed and completely assured that they had the situation under control. I just gave them the keys and they handled the rest. They continually checked in on things and made me feel well taken care of, both on the phone and on site. I highly recommend them.” – Todd Hadley

“These guys were so awesome. I had a terrible time working with the insurance company and they were filled with compassion and professionalism the whole time. From the very first phone call to the moment they drove away I was so glad I called this company. You can tell that they go through a lot of training on how to handle and talk to people under stress. The owner I spoke to was awesome during the initial call. I hope I never need their services again but if I do, I will call again in a heart beat. This company honestly was the only ray of sunshine during a disastrous broken pipe situation I was working with. They are a group of caring people who clearly enjoy working for the company that they do.” – Angela Cline

Sean Worthy

“Our toilet overflowed for 45 minutes before anyone was aware of the situation. Once it was discovered, we had about an inch or two of water that completely covered the floors in three rooms and also impacted our master bedroom and living room. This was something that my wife and I never experienced so once the dust settled, we had to find a company to access the damage and provide cleanup relief for our house. When looking for a company, I saw a lot of average ratings but saw that Disaster Plus had 5-star ratings on several sites. I called and spoke to Tracy and she made me feel at ease and was able to get her team out to me on the same day. Matt and his crew arrived and immediately accessed the damage, removed the affected areas and installed equipment to dry the floors and remove moisture from the house. Matt also took the time to explain what I could expect with the insurance and repair process and made himself available to speak to me and wife if we had follow-up questions. I must say that in my line of work, I interact with a lot of contractors in the Charleston area, and at times I have to wait for a callback or repair to take place. Disaster Plus has given me optimism that there are contractors in the Lowcountry that think of the customer first and provide amazing work. I would absolutely refer Disaster Plus for anyone who requires assistance with Disaster Restoration.” – Sean Worthy

amy kissel

“Truly one of the most pleasurable business experiences out of a not so pleasant situation. On time, efficient, clean, respectful, and I felt confident in their ability from the first minute till the last.” – Amy Kissel

“I’ve never endorsed a company before but after Hurricane Matthew hit Charleston, and we had eight feet of water in our basement, we called several remediation companies, and only one called us back, Disaster Plus. I’m now calling them Disaster Plus Plus because they went above and beyond to take care of our house and to take care of us. They pumped the water out, they cleaned our basement, and they put our house back together, and it looks better than it did before. I was so impressed, as was my husband, with their trustworthiness, and friendliness. Everybody was just so nice and friendly and kind.  Sometimes workers come into your house and they are surly and they won’t talk to you, and I just felt after several days of having the crew at Disaster Plus in our house that they became like family, they really did.” – Margot Rose

Juliet Disaster Plus

“When we needed immediate help, Disaster Plus came in and took excellent care of us. They were very thorough, explaining everything to us in detail, as many times as it took to make sure we knew everything that had happened and was going to happen. They gave us valuable advice and treated us like royalty! We especially want to recognize Matt and Julia Ann, two of the nicest and hardest working people around. Five stars are not enough!!!” – Juliet Ingegneri

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