Bob McFarren, a realtor with AgentOwned Realty (Mt. Pleasant office) called Disaster Plus on 2/10/2017.
Mr. McFarren was representing the seller of a condo in Mt. Pleasant (who happens to live out of town), when the supply line to one of the condo’s toilets leaked, causing the whole downstairs portion of the condo to flood, as well as the condo next door.
He remembered our number from our radio advertising, saying that it had been ingrained in his mind (can’t forget 724-7247).
The property had already been sold at the time of leak, with the closing set for the end of this month. That being said, time was of the essence, and Bob needed us to dry out the condo he was representing FAST!
One of the compliments we regularly receive in reviews is that we communicate so effectively with our customers. We understand that life can be a disaster of sorts when someone is dealing with damages to their home or property, and want to make sure that all of the involved parties are always kept in the loop.
In this particular instance, Mr. McFarren was depending on us to communicate with the condo owners, their insurance companies, and the insurance adjusters on site, in addition to drying out his client’s condo. Based off the review he left us below, we would say that we did a good job:
As a Realtor, I need contractors that I can rely on when my clients experience problems. I recently needed water mitigation remedy for one of my listings. I contacted Disaster Plus, & couldn’t be happier with my choice. Everyone I came in contact with was knowledgeable, courteous, & answered all of my questions. They also were very empathetic in a stressful situation! I can’t express my gratitude enough for this “Stellar Team” of true professionals, & would recommend them to everyone!